Tech-enabled Services

Consumers continue to fundamentally change how they interact and transact, and have increasingly demanding levels of expectation around the delivery of goods and services. 

Across all age groups, the acceptance and use of technology has seen further acceleration as a result of lockdowns.  Many consumers who were sceptical or wary of technology are now embracing services and digital interaction.

Data is the new oil.  As the volume of digital interactions increases, the power and value of data increases.  Those business who are able to extract insights from this data will be highly valuable. 

Changing behaviour towards “becoming a better person” is causing many people to increasingly take control of how they access knowledge and education throughout their entire life.
 

Characteristics of bd-capital investment themes include:  

• Consumer data, analytics & loyalty concepts
• Payments businesses with high transactional volumes
• Smart Logistics 
• ‘Life-long Learning’ concepts delivered as B2B and B2C